Client Care
Help Center
Premium lighting, delivered with boutique-level care. Find fast answers on shipping, returns, warranty, installation, voltage, dimming, and customization. If you need personal assistance, we’re here 24/7.
Quick Answers
Free Standard ShippingEligible orders. Delivery estimate shown on product page.
ProcessingMost in-stock items ship in 1–3 business days.
90-Day ReturnsEasy returns & exchanges with money-back guarantee.
1-Year WarrantyManufacturing defects covered under normal use.
Best-First Guidance
For the fastest answer, start with the product page “Specifications” (voltage, dimming, IP rating, install type). For order issues, include your order number and photos/videos when relevant.
Where do I find my delivery estimate?On the product page
Your most accurate delivery window is displayed on each product page beneath “Add to Cart”.
Can I change or cancel my order?Before dispatch
Contact us as soon as possible with your order number. Changes are most feasible before an order enters dispatch.
Are your lights dimmable and what voltage do they support?Depends on the model
Please check the product Specifications. Dimmability may be wall-dimmer compatible or remote-dimming (when specified). Many fixtures support a wide input range (often 110V–240V); always confirm the exact model details.
How do I contact support?24/7
Email us anytime at hello@modernlightingpro.com. For the fastest help, include your order number and the product link.